At MySpace Electro, we value our customers and strive to ensure your satisfaction with every purchase. This policy outlines
the terms and conditions for the exchange, return, and refund of goods purchased from our store.

1. Eligibility for Returns

We accept returns for products under the following conditions:

  • The return request is made within 7 days of receiving the product.
  • The product is in its original condition, including packaging, with no signs of misuse or damage caused by the customer.
  • All components, accessories, and required documentation are included (see Required Items for Returns below).

2. Conditions for Exchange or Refund

  • Products of Good Quality:
    If the product is in good condition but you wish to return or exchange it, you may do so within the specified time frame.
    • Note: Unpacking or testing the product does not disqualify you from seeking a refund, even if the product’s value decreases slightly due to this process.
  • Defective or Damaged Products:
    In case of defects or damages not caused by the customer, you have the right to request a replacement, repair, or refund.

3. Required Items for Returns

The product will not be accepted for return or exchange if any of the following are missing:

  • The complete product, along with all accessories and original packaging.
  • The original purchase receipt or proof of purchase from MySpace Electro.
  • A valid warranty card (if applicable).
  • A service department report describing the defect (for defective items).

4. Non-Returnable Items

The following items are not eligible for return:

  • Products that are damaged due to customer misuse or negligence.
  • Products with missing components or accessories.
  • Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.

5. Refund Process

  • Approved refunds will be processed within [X business days] as per the timelines established by current legislation.
  • Refunds will be issued to the original payment method unless otherwise agreed.
  • Shipping fees, if applicable, may be non-refundable.

6. How to Initiate a Return

To initiate a return, please contact our customer service team at [Insert Contact Information] with the following details:

  • Order number.
  • Reason for the return or exchange.
  • Proof of purchase (receipt or invoice).

Once your return request is approved, we will provide instructions for returning the product.

If you have any questions or concerns about this policy, feel free to reach out to us